Privacy Policy

1. Introduction

Quietfield ("we", "us", "our") is an educational organisation based at 56 Nipat Uthit 3 Road, Hat Yai, Songkhla 90110, Thailand. We offer general-information sessions on pension documents and personal paperwork organisation.

This Privacy Policy explains what personal data we collect when you visit our website or enquire about our sessions, how we use it, and what rights you have in relation to it. Please read it alongside our Terms & Conditions and Cookie Policy.

2. Data We Collect

We collect limited personal data through the contact form on our website:

• Full name (required)
• Email address (required)
• Phone number (optional, if provided)
• Message content (optional, if provided)

We also collect data automatically via cookies and analytics tools when you browse our website. This includes IP address, browser type, pages visited, and approximate location (country/region level). See our Cookie Policy for details.

We do not collect sensitive personal data, financial data, or health data. We do not ask participants to share their personal pension documents with us.

3. How We Use Your Data

Personal data submitted via the contact form is used to:

• Respond to enquiries about our sessions
• Confirm bookings and share session details
• Send session reminders if you have booked
• Administer membership accounts

Analytics data is used to understand how visitors interact with our website so we can improve content and usability.

The legal basis for processing contact form submissions is your consent, given when you submit the form. The legal basis for analytics is also consent, managed through our cookie controls. For booking administration, the legal basis is contract performance.

4. Data Retention

Enquiry records are retained for 12 months from the date of last contact, after which they are deleted unless a booking relationship exists.

Membership and booking records are retained for 3 years after the end of the membership or booking period to fulfil legal and administrative obligations.

5. Data Sharing

We do not sell or rent your personal data to any third party.

We may share data with:

• Our website hosting provider, for technical operation of the site
• Email service providers, for delivering session confirmations
• Analytics services (e.g. Google Analytics), with your cookie consent
• Law enforcement or regulatory bodies, if required by Thai law

6. Data Protection Measures

We use HTTPS encryption for all data transmitted via this website. Access to enquiry and booking records is restricted to Quietfield staff who require it for session administration.

In the event of a data breach that is likely to affect your rights or freedoms, we will notify you and the relevant authority without undue delay, in accordance with applicable law.

7. Cookies

We use cookies to operate our website and, with your consent, to understand how it is used. Full details, including cookie types and how to manage your preferences, are in our Cookie Policy.

8. Your Rights

You have the right to:

• Access — request a copy of the personal data we hold about you
• Rectification — request correction of inaccurate data
• Erasure — request deletion of your data, subject to legal retention requirements
• Portability — receive your data in a structured, machine-readable format
• Object — object to processing based on legitimate interests
• Withdraw consent — withdraw previously given consent at any time

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

9. Third-Party Links

Our website may include links to external resources. We are not responsible for the privacy practices of third-party websites and recommend you review their policies before submitting personal data.

10. Children's Privacy

Our services are intended for adults aged 18 and above. We do not knowingly collect personal data from anyone under 18. If we become aware that we have done so, we will delete the data promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our website after changes are published constitutes acceptance of the updated policy.

12. Contact

For privacy-related questions or to exercise your rights:

• Email: [email protected]
• Phone: +66 74 236 815
• Address: Quietfield, 56 Nipat Uthit 3 Road, Hat Yai, Songkhla 90110, Thailand